Google Calendar Integration

Book against live availability without double-booking

As an AI receptionist Google Calendar integration, Heyfon reads your real availability during the call, offers slots that actually exist and writes the appointment straight in. No booking requests to action later.

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How it works

1

Connect Google Calendar

Authorise the calendars Heyfon should read and write, per team member if needed.

2

Set your rules

Opening hours, appointment durations, notice periods and buffers between bookings.

3

Heyfon offers real slots

It reads live availability during the call rather than working from a fixed list.

4

Appointment written and confirmed

The event lands in the calendar and the caller gets a written confirmation.

The difference between booking and requesting

Most call handling produces a booking request that somebody has to action, by which point the slot may be gone and the customer may have booked elsewhere. AI appointment booking against Google Calendar means the transaction completes inside the conversation: real availability read, rules applied, event created, confirmation sent, all before the caller puts the phone down.

  • Reads live availability rather than a static list of slots
  • Books the correct duration for the service requested
  • Respects opening hours, notice periods and buffers
  • Prevents double-booking across people or resources
  • Writes the event with the caller’s details attached

Rescheduling and cancellation, not just creation

Most systems handle the first appointment well and everything after it badly. A customer who needs to move Thursday can do it in conversation: Heyfon finds the next suitable slot, updates the calendar and releases the original slot so the next caller can have it. Nobody at your business touches the phone.

Multiple calendars and team members

Where your business books against individual people, Heyfon can read each of their calendars and book with the person the caller asks for. A salon client can request their usual stylist, a clinic can route to a specific practitioner, and the slot offered is one that person can actually work.

  • Per-person calendars for teams
  • Callers can request a specific team member
  • Capacity rules for rooms, ramps or chairs

Frequently Asked Questions

Does Heyfon integrate with Google Calendar?+

Yes. Heyfon reads live Google Calendar availability during the call and creates, reschedules and cancels events directly, respecting the rules you configure.

Does it check real availability or just take a request?+

It reads live availability, so it does not offer a slot that has already gone. The appointment is created during the call rather than queued for someone to action.

Can it avoid double-booking?+

Yes. Heyfon respects your capacity rules, whether that is individual team members, rooms, ramps or chairs, plus your notice periods and buffers.

Can it book with a specific team member?+

Yes, where you connect individual calendars. A caller can request the person they normally see and get a slot that person can actually work.

Can it reschedule and cancel?+

Yes, in conversation. The calendar updates and the freed slot becomes available to the next caller.

Does Heyfon work with Outlook as well?+

Yes. Outlook calendars are supported alongside Google Calendar.

Book an appointment by talking to it

Place a free live call and take it through a booking. No signup, no card.

Hear it for yourself

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Free live call · No signup required

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