Take bookings while every chair is busy
Heyfon is an AI receptionist for salons that answers when your stylists have their hands full. It books and reschedules appointments against live availability, and sends the reminders that stop no-shows.
See how Heyfon works
A short product walkthrough. Heyfon answers the call, qualifies the enquiry, books it and follows up.
From missed call to booked appointment
A Saturday afternoon, when the salon is full and the phone does not stop.
2:12 PM
Call arrives mid-service
A new client rings to book a colour appointment. Every stylist is with a client and nobody can reach the desk.
2:13 PM
Service identified
Heyfon asks what service they want, whether they have been in before and which stylist they prefer.
2:14 PM
Duration and price given
It quotes from your service menu and knows how long that service takes, so the slot it offers is the right length.
2:15 PM
Appointment booked
Heyfon books against live availability, respecting each stylist calendar and your notice period.
2:15 PM
Confirmation sent
The client receives an SMS confirmation with the time, stylist and price.
The chair gets filled without a single stylist putting down their scissors.
Illustrative example of a configured Heyfon assistant, not a recording of a specific customer.
The Challenge
Nobody can answer while stylists are working
Hands are literally full. Calls ring out during services and the caller books wherever somebody picks up.
No-shows leave chairs empty
An unconfirmed appointment is a gamble, and an empty chair costs more than the booking was worth.
After-hours and weekend booking demand
Clients book in the evening once they are home. Your salon is closed and voicemail loses them.
Rescheduling interrupts everything
Every change of plan means another call, and each one pulls someone away from a client.
How Heyfon Helps
24/7 call answering
Every call answered on the first ring, including while every chair is occupied.
Booking and rescheduling
Books, moves and cancels against each stylist calendar with the right service duration.
Reminders that cut no-shows
Automatic SMS or WhatsApp confirmations and reminders before the appointment.
Answer after hours
Evening, weekend and holiday calls answered and booked for the next working day.
Transfer urgent calls
Calls that need a person routed to your team on rules you define.
Multilingual conversations
Speak to customers in 50+ languages without separate reception cover.
Real Use Cases
New client books a colour
A first-time client calls mid-afternoon. Heyfon explains the service, quotes from your menu and books the right length of slot.
Client reschedules
An existing client needs to move Thursday. Heyfon finds the next suitable slot with their usual stylist and updates the calendar.
Evening booking enquiry
A client calls at 9pm after work. Heyfon books them in for the weekend before a competitor gets the call.
Returning client recognised
A regular is recognised and does not have to explain who they normally see.
Frequently Asked Questions
How does an AI receptionist work for a salon?+−
Heyfon answers your salon phone with a natural conversation, works out which service the client wants, quotes from your service menu and books the right length of appointment with the right stylist.
Can it book with a specific stylist?+−
Yes. Heyfon books against individual stylist calendars, so a client can request who they normally see and get a slot that actually exists.
Does it know how long each service takes?+−
Yes. You configure service durations, so a colour is not booked into a fifteen-minute gap.
Can it reschedule and cancel?+−
Yes, against your live availability and notice-period rules, without anyone at the salon picking up the phone.
Will it help with no-shows?+−
It sends automatic confirmations and reminders by SMS or WhatsApp, which is the most reliable way to reduce them.
Can it quote prices?+−
Yes, from the service menu and prices you configure. It quotes your approved prices rather than estimating.
Can it speak other languages?+−
Yes. Heyfon supports 50+ languages and clients can switch language mid-conversation.
How long does setup take?+−
Most salons are live the same day. Add your services, prices and durations, connect your calendar, then point your number at it.
Take bookings while every chair is busy
Call yourself and hear exactly what your customers hear. No signup, no card, no sales call first.