Answer Cleaning Calls 24/7: Book More Jobs
Heyfon answers cleaning inquiries, qualifies job type and size, books appointments and sends SMS reminders. Your team focuses on delivering.
See how Heyfon works
A short product walkthrough. Heyfon answers the call, qualifies the job, books it and follows up.
From enquiry to booked clean
A weekday enquiry while every cleaner is on a job.
2:24 PM
Enquiry comes in
A prospective customer calls about a regular domestic clean. Every cleaner is working and nobody is at a desk.
2:25 PM
Requirements captured
Heyfon asks property size, number of rooms, frequency and whether it is domestic or commercial.
2:26 PM
Approved pricing given
It quotes from the rate card you configured rather than estimating, and explains what is included.
2:27 PM
Clean booked
Heyfon books the first suitable slot, respecting your travel time and capacity rules.
2:27 PM
Confirmation sent
The customer receives written confirmation with the date, time and what to expect.
The enquiry becomes a recurring booking the same afternoon, without interrupting a single cleaner.
Illustrative example of a configured Heyfon assistant, not a recording of a specific customer.
The Challenge
Staff cannot answer during jobs
Your team is out cleaning. Office staff cannot keep up with call volume.
Customers book competitors
They call you and your competitors. Whoever answers first wins the job.
No-shows waste time
Customers don't remember appointment details. Heyfon sends SMS reminders.
Recurring bookings need constant rescheduling
Holidays, access changes and one-off skips all require a call, and each one interrupts whoever is holding the phone.
How Heyfon Helps
Answer Instantly
Heyfon picks up before your competitors do.
Qualify Job Type
House cleaning, carpet, post-construction, commercial, specialized (mold, biohazard).
Reduce No-Shows
SMS reminders 24 hours before scheduled cleaning.
Answer after hours
Evening, weekend and holiday calls answered and booked for the next working day.
Transfer urgent calls
Genuine emergencies routed to your on-call phone on rules you define.
Multilingual conversations
Speak to customers in 50+ languages without separate reception cover.
Real Use Cases
Monday Morning Rush
Monday, calls come in for weekend bookings. Heyfon answers all of them, books appointments, collects phone numbers.
Move-Out Cleaning
Landlord calls for move-out deep clean. Heyfon qualifies property size and schedules your team.
Recurring Service
Customer wants weekly cleaning. Heyfon books recurring slots and sends reminders.
Frequently Asked Questions
What job types can Heyfon handle?+−
House cleaning, commercial, carpet, window cleaning, post-construction, and specialty services (mold, biohazard).
Can it collect upfront deposits?+−
Yes. Heyfon can collect payment links via SMS for booking deposits.
Does it handle recurring cleaning appointments?+−
Yes. Heyfon can set up weekly, bi-weekly, or monthly recurring bookings.
What about customer complaints?+−
Heyfon logs complaints and routes to your team immediately. Escalation SMS sent to your manager.
Can it estimate pricing on the call?+−
Heyfon can ask property size and provide a range; detailed estimates come from your team.
Can Heyfon quote for a clean?+−
Yes, from the rate card you configure. It quotes your approved prices for property size and frequency rather than estimating, and you control exactly what it can say.
Can it manage recurring bookings and skips?+−
Yes. Heyfon books, reschedules and cancels against your live calendar, so a customer moving or skipping a clean does not need a call back.
Does it handle commercial as well as domestic?+−
Yes. You configure the questions and pricing for each, and Heyfon qualifies which the enquiry is.
How long does setup take?+−
Most cleaning businesses are live the same day.
Book More Cleaning Jobs with AI
Demo Heyfon and see how fast it converts calls into bookings.